OUR STORES

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STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes. At TScooter.com, we ensure our product images accurately represent what you’ll receive. Minor color variations may occur due to lighting or screen settings.

How long does shipping take?
  • In-stock products: Delivered within 2–5 business days.
  • Pre-order products: Delivered within 14–20 business days after your order is confirmed.

 

What does “Pre-Order” mean?

A pre-order item is specially reserved for you and shipped from our supplier. Delivery typically takes 14–20 business days. This allows TScooter.com to offer the latest models at competitive prices.

What is your return policy?

If your product meets our return conditions (unused and in its original packaging), you can request a return by contacting the TScooter.com support team.

Do your scooters come with a warranty?

Yes. All eligible products sold by TScooter.com include warranty coverage. Warranty terms vary by model and are listed on each product page.

What payment methods do you accept?

We accept secure online payments and all payment installment methods available during checkout & in-house.

Do you ship across Egypt?

Yes. TScooter.com delivers to all governorates across Egypt. Shipping times and fees may vary depending on your location.

How can I contact TScooter.com?

Our support team is ready to help. Visit the Contact Us page, or reach us via WhatsApp, phone, or email, and we’ll respond as quickly as possible.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS